Claims and returns

Claims

Dear Customer, we would send a courier to pick up the package if you want to make a complaint about the goods.

You can call a courier on your own on DHL webiste if you have received a return waybill>>Zwroty

Contact us if you want to fill a complaint - by mail(reklamacje@agro-bis.eu), or by phone (0048601178405) or through claims panel:

Click here

If you sent us a package, please add a filled claim form:

➡️ Download here

Do you have questions? Please contact us

Returns

Goods can be returned for 30 days since purchase
Buyer does not hold any additional cost in case of a standard package.
In all packages we sent there is a return bill buyer can use to send goods back to us free of cots.
If you want to send goods back to us, just pack it, stick return waybill and call a courier
Call a courier.

You can call a courier in two ways:

➡️ through DHL website >>kliknij
➡️ by calling us 004817 888 6666, extension 11, 17 lub 19

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